Solutions

We serve as your end-to-end technology solutions partner. We work with industries ” Best in Class” service providers and never charge any consulting fees.

Solutions

We take a vendor neutral approach when recommending solutions from our multi-supplier portfolio of Voice, Internet, and Cloud service providers.

Contact Center

LSS offers next-generation contact center software that enables agents to be more effective with customer communications through our portfolio of ACD, IVR and workforce optimized solutions.

Cloud Based
No special hardware is needed; all you need is a computer, headset, and Internet connection.

Omnichannel
Unify and manage all your customer-related communications from multiple channels on a single platform. This includes all your phone calls, emails, chat messages, website inquiries and social media.

Predictive Dialer
Generate more revenue by automatically connecting sales agents with potential customers. Set the right tone from the beginning and connect with more prospects in less time.

CRM Integration
Our enterprise contact center solution offers Salesforce, Oracle and Netsuite integrations, as well as integration with other applications such as Outlook.

Analytics
Analyze all your interactions to drive continuous improvements to your organization. Understand in detail what transpired on the interaction, identify the outcomes, and evaluate the customer experience.

Contact us today to get a quote for call center services! 

contct
contct

Contact Center

LSS offers next-generation contact center software that enables agents to be more effective with customer communications through our portfolio of ACD, IVR and workforce optimized solutions.

Cloud Based
No special hardware is needed; all you need is a computer, headset, and Internet connection.

Omnichannel
Unify and manage all your customer-related communications from multiple channels on a single platform. This includes all your phone calls, emails, chat messages, website inquiries and social media.

Predictive Dialer
Generate more revenue by automatically connecting sales agents with potential customers. Set the right tone from the beginning and connect with more prospects in less time.

CRM Integration
Our enterprise contact center solution offers Salesforce, Oracle and Netsuite integrations, as well as integration with other applications such as Outlook.

Analytics
Analyze all your interactions to drive continuous improvements to your organization. Understand in detail what transpired on the interaction, identify the outcomes, and evaluate the customer experience.

Contact us today to get a quote for call center services! 

Unified-Communications-1

Unified Communications

Our (UC) product increases employee productivity, reduces total cost of ownership, and enhances customer engagement. Integrate all your communications services on one platform – Voice, Video, Instant Messaging & Presence, Conferencing, Desktop Sharing, and Email.

Desk Phones & Soft Phones
HD Voice Desk phones or softphones allow users to place calls anytime, and from anywhere in the world. One number reaches you wherever you are, on any device.

Video Calling
Easy, face-to-face interactions with colleagues in any location via video-enabled desk phones, Windows or MAC soft clients, or mobile devices.

Instant Messaging & Presence (IM&P)
Corporate instant messaging and presence information which fully integrates employees phone status.

Audio & Web Conferencing
Virtual meetings just got better! On-demand audio and web conferencing solutions with real-time audio and screen sharing capabilities.

Desktop Sharing
Your desktop can be shared with internal colleagues or users outside your organization and with multiple users at one time.

Email
Work in the email platform of your choice, integrated with your Hosted Phone System and Unified Messaging. The platform offers Gmail, Microsoft Exchange and Outlook integration for a complete UC experience.

Contact us today to get a quote for Hosted PBX services! 

Unified-Communications-1

Unified Communications

Our (UC) product increases employee productivity, reduces total cost of ownership, and enhances customer engagement. Integrate all your communications services on one platform – Voice, Video, Instant Messaging & Presence, Conferencing, Desktop Sharing, and Email.

Desk Phones & Soft Phones
HD Voice Desk phones or softphones allow users to place calls anytime, and from anywhere in the world. One number reaches you wherever you are, on any device.

Video Calling
Easy, face-to-face interactions with colleagues in any location via video-enabled desk phones, Windows or MAC soft clients, or mobile devices.

Instant Messaging & Presence (IM&P)
Corporate instant messaging and presence information which fully integrates employees phone status.

Audio & Web Conferencing
Virtual meetings just got better! On-demand audio and web conferencing solutions with real-time audio and screen sharing capabilities.

Desktop Sharing
Your desktop can be shared with internal colleagues or users outside your organization and with multiple users at one time.

Email
Work in the email platform of your choice, integrated with your Hosted Phone System and Unified Messaging. The platform offers Gmail, Microsoft Exchange and Outlook integration for a complete UC experience.

Contact us today to get a quote for Hosted PBX services! 

Internet Connectivity

LSS can you assist you in wrapping your arms around your broadband requirements. Depending on your location you may have multiple broadband services in your area. Some of the different types of broadband include DSL, cable, satellite, fiber and fixed wireless connectivity.

Bandwidth
Business Internet speeds up to 10 Gigabit

Circuit Monitoring
LSS provides circuit monitoring at no cost to our customers. We monitor the performance of all circuits, provide notifications and proactively open support tickets.

Broadband Aggregation
SD-WAN solutions are available to increase data throughput with seamless aggregation of your broadband circuits. You can combine multiple carrier ISP links to achieve built-in redundancy and blended Internet speed for optimal performance.

Contact us today to get a quote for ISP services! 

internet
internet

Internet Connectivity

LSS can you assist you in wrapping your arms around your broadband requirements. Depending on your location you may have multiple broadband services in your area. Some of the different types of broadband include DSL, cable, satellite, fiber and fixed wireless connectivity.

Bandwidth
Business Internet speeds up to 10 Gigabit

Circuit Monitoring
LSS provides circuit monitoring at no cost to our customers. We monitor the performance of all circuits, provide notifications and proactively open support tickets.

Broadband Aggregation
SD-WAN solutions are available to increase data throughput with seamless aggregation of your broadband circuits. You can combine multiple carrier ISP links to achieve built-in redundancy and blended Internet speed for optimal performance.

Contact us today to get a quote for ISP services! 

iot

Mobility/IOT

Our managed mobility solutions are designed to reduce your IT burden, provide security, and lower costs.

Expense Management
We manage your wireless enrollments, hardware procurement and optimize your corporate usage plans.

Mobile Device Management
We provide free mobile device management (MDM) software to manage all your mobility devices from one centralized portal.

Internet of Things
The Internet of Things (IOT) is an extension of remote connectivity into physical devices and everyday objects. In IOT requirement, customers typically buy a customized solution that typically consists of sensors, actuators and applications.

Contact us today for a free consultation on home or building automation services!

iot

Mobility/IOT

Our managed mobility solutions are designed to reduce your IT burden, provide security, and lower costs.

Expense Management
We manage your wireless enrollments, hardware procurement and optimize your corporate usage plans.

Mobile Device Management
We provide free mobile device management (MDM) software to manage all your mobility devices from one centralized portal.

Internet of Things
The Internet of Things (IOT) is an extension of remote connectivity into physical devices and everyday objects. In IOT requirement, customers typically buy a customized solution that typically consists of sensors, actuators and applications.

Contact us today for a free consultation on home or building automation services!

Managed Network Services

SD-WAN
Our SD-WAN offers a simple, cost-effective means of achieving PCI compliance, maintaining a secure network and protecting data. SD-WAN is an intelligent platform and edge device that dynamically manages Internet bandwidth and delivers improved performance, reliability, and security. By combining multiple Internet circuits such as DSL, Cable, Fiber, Satellite, Fixed Wireless or Mobility devices, we are able to automatically failover between service providers without dropping sessions, using the same IP technology. Our fully managed solution includes SD-WAN device rental, installation, maintenance, and management in one affordable monthly payment.

MPLS
MPLS (Multiprotocol Label Switching) is a private solution to securely connect and transport critical voice, data, and video applications. Bandwidth is prioritized via classes of service, guaranteeing that data is effectively transported with QOS and without network performance disruptions. Built on a secure, reliable and redundant carrier-based fiber backbone. Our fully managed solution includes router rental, installation, maintenance, and management in one affordable monthly payment.

IP VPN
Our IP VPN solutions deliver remote access to virtually an unlimited number of remote users. Your traffic will remain isolated from the public Internet as it traverses a secure and reliable VPN tunnel. This is cost efficient way to connect smaller branch offices.

Managed Firewall
Firewalls are the key component in safeguarding your data from malicious threats and unauthorized access. Your business must keep us with the pace with continuous technology and network changes to address new security threats and compliance requirements. Our fully managed solution includes firewall rental, installation, maintenance, and management in one affordable monthly payment.

Managed Router
Managing and purchasing routers can be time-consuming and costly! LSS provides managed router solutions designed to help you improve the performance of your network. Our fully managed solution includes router rental, installation, maintenance, and management in one affordable monthly payment.

Managed WiFi
LSS makes it easy to deliver fast and reliable WiFi services to practically any business or public venue. Our solution includes monitoring, custom installations, and customers analytics. Our fully managed WiFi solution offers access point rental, installation, maintenance, and management in one affordable monthly payment.

Contact us today to learn more about our managed services offering!

SD_WAN
SD_WAN

Managed Network Services

SD-WAN
Our SD-WAN offers a simple, cost-effective means of achieving PCI compliance, maintaining a secure network and protecting data. SD-WAN is an intelligent platform and edge device that dynamically manages Internet bandwidth and delivers improved performance, reliability, and security. By combining multiple Internet circuits such as DSL, Cable, Fiber, Satellite, Fixed Wireless or Mobility devices, we are able to automatically failover between service providers without dropping sessions, using the same IP technology. Our fully managed solution includes SD-WAN device rental, installation, maintenance, and management in one affordable monthly payment.

MPLS
MPLS (Multiprotocol Label Switching) is a private solution to securely connect and transport critical voice, data, and video applications. Bandwidth is prioritized via classes of service, guaranteeing that data is effectively transported with QOS and without network performance disruptions. Built on a secure, reliable and redundant carrier-based fiber backbone. Our fully managed solution includes router rental, installation, maintenance, and management in one affordable monthly payment.

IP VPN
Our IP VPN solutions deliver remote access to virtually an unlimited number of remote users. Your traffic will remain isolated from the public Internet as it traverses a secure and reliable VPN tunnel. This is cost efficient way to connect smaller branch offices.

Managed Firewall
Firewalls are the key component in safeguarding your data from malicious threats and unauthorized access. Your business must keep us with the pace with continuous technology and network changes to address new security threats and compliance requirements. Our fully managed solution includes firewall rental, installation, maintenance, and management in one affordable monthly payment.

Managed Router
Managing and purchasing routers can be time-consuming and costly! LSS provides managed router solutions designed to help you improve the performance of your network. Our fully managed solution includes router rental, installation, maintenance, and management in one affordable monthly payment.

Managed WiFi
LSS makes it easy to deliver fast and reliable WiFi services to practically any business or public venue. Our solution includes monitoring, custom installations, and customers analytics. Our fully managed WiFi solution offers access point rental, installation, maintenance, and management in one affordable monthly payment.

Contact us today to learn more about our managed services offering!

managed

Cloud Computing

Cloud computing is the delivery of computing services – servers, storage, databases, networking, software, analytics, and intelligence over the Internet. You typically only pay for the cloud services that you use, helping lower your operating costs to run your infrastructure more efficiently and scale as your business needs.

Top Benefits of Cloud Computing
Cloud computing is a big shift from the traditional way businesses think about IT resources. Here are six common reasons organizations are turning to cloud computing services:

Cost
Cloud computing eliminates the capital expense of buying hardware and software, setting it all up and running on-site data centers.

Speed
Most cloud computing companies are provide self service and on demand services, so even vast amounts of computing resources can be provisioned within minutes.

Productivity
On-site data centers typically require a lot of “racking and stacking”—hardware set up, software patching, and other time-consuming IT management chores. Cloud computing removes the need for many of these tasks.

Performance
The biggest cloud computing companies run on a worldwide network of secure data centers, which are regularly upgraded to the latest generation of fast and efficient hardware.

Security
Many cloud providers offer a broad set of policies, technologies, and controls that strengthen your security posture overall, helping protect your data, apps, and infrastructure from potential threats.

Contact us today for a cloud transformation consultation!

managed

Cloud Computing

Cloud computing is the delivery of computing services – servers, storage, databases, networking, software, analytics, and intelligence over the Internet. You typically only pay for the cloud services that you use, helping lower your operating costs to run your infrastructure more efficiently and scale as your business needs.

Top Benefits of Cloud Computing
Cloud computing is a big shift from the traditional way businesses think about IT resources. Here are six common reasons organizations are turning to cloud computing services:

Cost
Cloud computing eliminates the capital expense of buying hardware and software, setting it all up and running on-site data centers.

Speed
Most cloud computing companies are provide self service and on demand services, so even vast amounts of computing resources can be provisioned within minutes.

Productivity
On-site data centers typically require a lot of “racking and stacking”—hardware set up, software patching, and other time-consuming IT management chores. Cloud computing removes the need for many of these tasks.

Performance
The biggest cloud computing companies run on a worldwide network of secure data centers, which are regularly upgraded to the latest generation of fast and efficient hardware.

Security
Many cloud providers offer a broad set of policies, technologies, and controls that strengthen your security posture overall, helping protect your data, apps, and infrastructure from potential threats.

Contact us today for a cloud transformation consultation!

Colocation

A colocation data center is a facility that offers physical space with power, cooling and security to host a companies hardware and servers. This includes anything from cabinets to cages or even private suites within the data center.

Top Benefits of Colocation Services
Here are five common reasons organizations are turning to colocation services:

Security
Most data centers have security staff on site 24×7, including mantrap entries, DVR cameras, biometric scanners, key cards and other security measures.

Reliability
Data Centers typically come with a 100% uptime service level agreement. With robust infrastructure and built-in redundancies across generators ensures that your data is always up and running when you and your customers need it.

Interconnection
Carrier-neutral facilities provide dedicated, private connection options to hundreds of network, cloud, and IT service providers to help streamline your architecture.

Cloud Connect
Bypass the public Internet and get private access to public cloud providers such as Amazon Web Services, Microsoft Azure, Google, and hundreds of other cloud providers.

Remote Hands
Engineers are on call and ready to help with your deployments, this includes racking and stacking of equipment and troubleshooting assistance.

Contact us today for access to over 1500 colocation facilities!

Network
Network

Colocation

A colocation data center is a facility that offers physical space with power, cooling and security to host a companies hardware and servers. This includes anything from cabinets to cages or even private suites within the data center.

Top Benefits of Colocation Services
Here are five common reasons organizations are turning to colocation services:

Security
Most data centers have security staff on site 24×7, including mantrap entries, DVR cameras, biometric scanners, key cards and other security measures.

Reliability
Data Centers typically come with a 100% uptime service level agreement. With robust infrastructure and built-in redundancies across generators ensures that your data is always up and running when you and your customers need it.

Interconnection
Carrier-neutral facilities provide dedicated, private connection options to hundreds of network, cloud, and IT service providers to help streamline your architecture.

Cloud Connect
Bypass the public Internet and get private access to public cloud providers such as Amazon Web Services, Microsoft Azure, Google, and hundreds of other cloud providers.

Remote Hands
Engineers are on call and ready to help with your deployments, this includes racking and stacking of equipment and troubleshooting assistance.

Contact us today for access to over 1500 colocation facilities!

computing

Cybersecurity

Cybersecurity is the practice of protecting systems, networks, and programs from digital attacks. These cyberattacks are usually aimed at accessing, changing, or destroying sensitive information; extorting money from users; or interrupting normal business processes.

Types of Cybersecurity threats

Ransomware
Ransomware is a type of malicious software. It is designed to extort money by blocking access to files or the computer system until the ransom is paid.

Malware
Malware is a type of software designed to gain unauthorized access or to cause damage to a computer.

Social Engineering
Social engineering is a tactic that adversaries use to trick you into revealing sensitive information. They can solicit a monetary payment or gain access to your confidential data.

Phishing
Phishing is the practice of sending fraudulent emails that resemble emails from reputable sources. The aim is to steal sensitive data like credit card numbers and login information. It’s the most common type of cyber-attack.

Contact us today to schedule a cybersecurity vulnerability assessment!

computing

Cybersecurity

Cybersecurity is the practice of protecting systems, networks, and programs from digital attacks. These cyberattacks are usually aimed at accessing, changing, or destroying sensitive information; extorting money from users; or interrupting normal business processes.

Types of Cybersecurity threats

Ransomware
Ransomware is a type of malicious software. It is designed to extort money by blocking access to files or the computer system until the ransom is paid.

Malware
Malware is a type of software designed to gain unauthorized access or to cause damage to a computer.

Social Engineering
Social engineering is a tactic that adversaries use to trick you into revealing sensitive information. They can solicit a monetary payment or gain access to your confidential data.

Phishing
Phishing is the practice of sending fraudulent emails that resemble emails from reputable sources. The aim is to steal sensitive data like credit card numbers and login information. It’s the most common type of cyber-attack.

Contact us today to schedule a cybersecurity vulnerability assessment!

Disaster Recovery

Choosing the right DR solution depends on factors like supported workloads, application dependencies, virtualization technologies, required RPOs and RTOs, and budget.

LightSpeed offers services that enable organizations to implement a data protection and replication program or implement a full disaster recovery as a service (DraaS) program that supports business continuity and meets business and compliance requirements.

A disaster recovery plan checklist of goals includes identifying critical IT systems and networks, prioritizing the RTO, and outlining the steps needed to restart, reconfigure systems and recover networks.

Types of DR planning

Virtualized Recovery
Virtualization provides opportunities to implement disaster recovery in a more efficient and effective way. In a virtualized environment you can spin up a new virtual machine (VM) instance within minutes and provide application recovery through a highly available network.

Network Recovery
Developing a plan for recovering a network gets more complicated as the complexity of the network increases. It is important to detail the step-by-step recovery procedure, test it properly and keep it updated.

Cloud Recovery
Cloud-based disaster recovery can range from a file backup in the cloud to a complete server replication. Our fully managed solutions allows your IT workloads to be replicated from virtual or physical environments to an advanced security cloud infrastructure.

Data Center Recovery
This type of plan focuses exclusively on the data center facility and infrastructure. An operational risk assessment is a key element in data center DR planning, and it analyzes key components such as building location, power systems and protection, security and office space.

Whether you’re seasoned continuity professional or creating your company’s emergency plan for the first time, were ready to support you and your business needs.

Contact us today for a free consultation!

disaster-recovery
disaster-recovery

Disaster Recovery

Choosing the right DR solution depends on factors like supported workloads, application dependencies, virtualization technologies, required RPOs and RTOs, and budget.

LightSpeed offers services that enable organizations to implement a data protection and replication program or implement a full disaster recovery as a service (DraaS) program that supports business continuity and meets business and compliance requirements.

A disaster recovery plan checklist of goals includes identifying critical IT systems and networks, prioritizing the RTO, and outlining the steps needed to restart, reconfigure systems and recover networks.

Types of DR planning

Virtualized Recovery
Virtualization provides opportunities to implement disaster recovery in a more efficient and effective way. In a virtualized environment you can spin up a new virtual machine (VM) instance within minutes and provide application recovery through a highly available network.

Network Recovery
Developing a plan for recovering a network gets more complicated as the complexity of the network increases. It is important to detail the step-by-step recovery procedure, test it properly and keep it updated.

Cloud Recovery
Cloud-based disaster recovery can range from a file backup in the cloud to a complete server replication. Our fully managed solutions allows your IT workloads to be replicated from virtual or physical environments to an advanced security cloud infrastructure.

Data Center Recovery
This type of plan focuses exclusively on the data center facility and infrastructure. An operational risk assessment is a key element in data center DR planning, and it analyzes key components such as building location, power systems and protection, security and office space.

Whether you’re seasoned continuity professional or creating your company’s emergency plan for the first time, were ready to support you and your business needs.

Contact us today for a free consultation!

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